Refund policy
Return Policy:
We at 2kwrestlingbelts strive to ensure your satisfaction with every purchase. Therefore, we offer a hassle-free 14-day return policy from the date you receive your item.
To be eligible for a return, your item must be in its original condition, unworn or unused, with tags, and in its original packaging. Please ensure to include the receipt or proof of purchase with your return request.
Upon acceptance of your return request, we will provide you with a return shipping label and detailed instructions on how and where to send your package. Please note that items returned without prior authorization will not be accepted.
For Damages and Issues:
Please inspect your order upon delivery. If you receive a defective, damaged, or incorrect item, please contact us immediately, and we will promptly address the issue.
Exceptions / Non-returnable Items:
Certain items cannot be returned, including perishable goods, custom or personalized products, and hazardous materials. We also do not accept returns on sale items or gift cards.
Exchanges:
To ensure you receive the item you desire in a timely manner, we recommend returning the original item and placing a new order for the desired product.
European Union 14-Day Cooling Off Period:
If your merchandise is being shipped to the European Union, you have the right to cancel or return your order within 14 days without justification, provided the item is in its original condition.
Refunds:
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within 10 business days. Please note that the processing time may vary depending on your bank or credit card company.
For any further questions or assistance regarding your return, please do not hesitate to contact us at 2kwrestlingbelts.com
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at 2kwrestlingbelts@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at 2kwrestlingbelts@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at 2kwrestlingbelts@gmail.com.