Cancel Order
Cancellation Policy
We understand that sometimes plans change. Below is our cancellation policy to help guide you through the process:
Order Cancellations
Timeframe: You may cancel your order within [1 hour] of purchase for a full refund, provided the order has not yet been processed or shipped.
After Processing: Once an order has been processed or shipped, we are unable to cancel it. In this case, please refer to our Return & Refund Policy.
How to Cancel: To cancel your order, please contact us immediately at [your email address or contact form] with your order number and cancellation request.
Pre-Orders & Custom Orders
Pre-Orders: You may cancel a pre-order at any time before the item is shipped.
Custom or Personalized Items: Cancellations are not accepted once production has begun, unless the item is defective or damaged.
Digital Products
Due to the nature of digital products, all sales are final once the product has been delivered. Cancellations are not permitted after the download link has been sent.
We Reserve the Right to Cancel Orders
We reserve the right to cancel any order due to:
Payment issues
Suspected fraud
Product availability
Pricing errors
If we cancel your order, you will be notified immediately and receive a full refund.